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Terms and Conditions of Use

You are on the NAME OF THE SCHOOL Online Store (the « Website »), powered by JOHNNY BROWN. 9342-4539 Québec inc., a corporation doing business under the name of JOHNNY BROWN and JOHNNY BROWN THEATRICAL ACCESSORIES (« JB »), operates this Website through which certain services are offered, including, but not limited to the sale of dancewear, ballet shoes, costumes, apparel and accessories (the JB « Products » and « Services »).

Provision of and access to the JB Products and Services through this Website has been made possible by NAME OF THE SCHOOL subscription to the JB Partner Program (the « Program »). Services offered by JB to members of the Program are as detailed in the Program Agreement, which is incorporated herein by reference.
The Website is controled, opereated and administered by JB from its Montreal’s office.

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The Terms and Conditions of Use and Sale (the "Terms and Conditions") govern your access and usage of the Website including all of its features, as well as the access to JB Services.
Before accessing and browsing the Website, please carefully review those Terms and Conditions as they constitute a legally binding contract between You and JB over the use of the Website as well as the purchase and use of the JB Products and Services offered through the Website.
By accessing and browsing the Website, you accept, without limitation or qualification and agree to be bound by the Terms and Conditions, as they may be amended from time to time in the future.
If you do not accept these Terms and Conditions, please do not use this Website.
JB may at any time, in a discretionary manner, modify, revise and update these Terms and Conditions. We advise you to periodically visit this page to review the then current Terms and Conditions since you are bound by any such modifications, revisions and updates. The most current version of the Terms and Conditions will supersede all previous versions.
JB cares about your privacy and the protection of your personal information. By accepting these Terms and Conditions, you also agree to have read and accepted our Privacy Policy.
If you’re under 18, you may use the Website only with the involvement of a parent or guardian.

Johnny Brown return policy

Once an order has been submitted it cannot be modified or cancelled. You may return your order by mail. Products purchased online (except for final sale items) may be exchanged within thirty (30) days from your order date. Original sales slip required.


Items must be returned in the original condition shipped, new with tags in bag and/or original shoe box, unworn, not washed in re-sellable condition. Tights may not be tried on due to hygiene purposes, unfortunately we can only accept returns if the item is unopened and sealed in package, please use the sizing chart to select appropriately sized tights. Please try on shoes on a clean surface or piece of paper to ensure that the shoes are not dirty or damaged. If an item is deemed to be defective, please contact us to replace the item which will be done upon approval that said item is defective.


How to complete a return: please email order@johnnybrown.ca to obtain a return label, if you have received free shipping on the outbound order, shipping for the return will be deducted from your refund. If you need a replacement item, please place a new order for the exchange. Refunds will be issued once the returned item is received and appears to be in the original condition as stated in the return policy.

User account

You agree and understand that you are responsible for maintaining the confidentiality of the password and email combination that allows you to access your Account. If you become aware of any unauthorized use of your account information, you must notify us immediately at info@johnnybrown.com.
You agree to disclose accurate information about yourself to JB in order to ensure proper delivery of the Services. JB shall not be liable for any damages, whether direct, indirect, special or consequential, arising out of any incomplete or false information that you have disclosed.
You are personally liable for any orders placed or charges incurred through your account prior to termination of your account. JB reserves the right to change, suspend, or discontinue all or any aspect of the Website at any time without notice.

Intellectual property

All rights, title, and interest in the Website, including all content and material featured and displayed on the Website, including, without limitation, text, graphics, logos, symbols, page headers, characters, names, button icons, images, illustrations, photographs, audio and video clips, digital downloads, data compilations, and software, are and remain the exclusive property of JB and are protected under Canadian copyright and trademark laws (to the exception of NAME OF THE SCHOOL proprietary informations, names, logos, photographs, materials and content displayed on this Website).
JB’s trademarks may not be used in connection with any product or service that are not JB’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits JB.
Nothing contained in this Website is to be interpreted as conferring any right to use the JB Trademarks, the content and material protected without the express prior written permission of JB. Unless otherwise indicated, such proprietary information and content may not, in whole or in part, be copied, displayed, distributed, downloaded, licensed, modified, published, reproduced, reused, sold, transmitted or used for derivative works.
Provided that you are eligible for use of the Website and subject to those terms, JB grants you a limited license to access and use the Website, for the only purpose necessary to use the Online Store, for your personal non-commercial needs.
Such license does not include use of any data mining, robots or similar data gathering or extraction methods.
Unless explicitly stated herein, nothing in these Terms and Conditions shall be construed as conferring any license to JB intellectual property rights.

Product order

Before submitting an order for the purchase of JB Products using the Website, you will be shown an order confirmation screen (the « Order Confirmation ») describing, among other things, the Product(s) to be ordered, the purchase price and any applicable charges for shipping and taxes.
When you submit and place your order, such order will constitute an offer from you to JB to purchase the Product(s) described in the Order Confirmation, for the price and subject to the other charges, terms and conditions set out in the Order Confirmation. Orders are not binding on JB until accepted by JB. Acceptance of your order is evidenced by return email from JB indicating that your order has been accepted and will be processed.

Product pricing

All prices and Product orders are quoted and shall be processed in the currency appearing on your webpage. Although JB strives to provide accurate Product and pricing information, errors may occur. JB reserves the right to correct any errors in pricing or Product information and to modify the prices of Products, at any time, without prior notice. JB cannot confirm the price of a Product until after you submit an order for the Product. In the event that the price or related information for a Product (as described on the Website and/or the Order Confirmation) is incorrect due to an error in pricing or product information, JB may, at its sole discretion, refuse or cancel your order, whether before or after JB's acceptance thereof. If there is such an error in pricing, JB will cancel your order and reverse any charges that have been applied, then contact you to ask you to place a new order for the Product at the correct price.

Product availability

JB Products which may be purchased from the Website are available for sale and distribution to you. The availability of certain Products may be limited, and Products may not be available for immediate sale. JB may revise or cease to make available any Products at any time without prior notice. In the event that JB is unable to deliver to you a Product you have ordered due to lack of availability, we will notify you via email and your order will be automatically cancelled with respect to such unavailable Product. JB reserves the right to allow you to maintain your order, subject to a revised delivery time if and when the Product becomes available.

Product descriptions

Product, Products details and descriptions, model, brand, size, width, color and quantity.
All colors, sizes, measurements, models, brands and colors of JB Products featured on the Website are displayed as accurately as possible. JB takes reasonable care to ensure that all details, descriptions and prices of JB Products appearing on the Website are correctly published.
However, JB does not warrant that Product descriptions or other content of the JB Website are accurate, complete, reliable, current, or error-free. If a product offered by JB is not as described, please contact our customer service department at info@johnnybrown.ca

Customer returns of orders 

Once an order is submitted it cannot be modified or cancelled. You may return your order by mail or in-store
Products purchased online (except for final sale items) can be exchanged or returned within thirty (30) days from your order date. Your original sales receipt is required.

Risk of loss an ownership

All Products purchased from JB delivered to you are made pursuant to a shipment contract. This means that the risk of loss and title for such Products passes to you upon our delivery to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

Payment terms

Terms of payment for any Products purchased through the Website shall be determined at JB’s sole discretion. Payment shall be made by credit card unless some other pre-arranged method of payment has been accepted by JB. Any payments made by credit card are subject to the approval of the financial institution that has issued the credit card.

Shipping and taxes

JB will ship the Product(s) ordered by you according to the delivery method you have chosen and to the address indicated in the Order Confirmation, as long as that shipping address is compliant with the shipping restrictions contained on the Website. Delivery times provided by JB are estimates only. JB shall not be responsible for any damages or costs resulting from any delays in delivery.

Disclaimers

JB makes no representations, warranties or guarantees, express or implied, regarding the functionality, accuracy, reliability, safety or completeness of the content on the Website or of the Services.
JB assumes no responsibility for any error, omission, interruption, deletion, defect, communications failure, theft or destruction or unauthorized access to, or alteration and use of User information, during use or during the provision of the Services or the Website, 
JB is not responsible for any technical problems or malfunction in connection with the Website.
To report any technical issues with the Website or for assistance, please contact info@johnnybrown.ca
The Website and the Services are provided on an "as is" basis. JB expressly disclaims all warranties or conditions of any kind, express or implied, including without limitation the implied warranties of title, non-infringement, merchantability and fitness for a particular purpose. JB does not guarantee and doesn't promise any specific results from use of the Website and/or the Services.
Under no circumstances will JB be responsible for any loss or damage, including personal injury, resulting from anyone's use of the Website or the Services.

Governing law and jurisdiction

These Terms and Conditions shall be governed, interpreted and applied in accordance with the laws of the Province of Quebec, Canada, without regard to any conflict of law.
Any disputes arising out of or in connection with the application of these Terms and Conditions will be submitted to the exclusive jurisdiction of the courts of Montreal, Quebec.
If any part or parts of these Terms are deemed inapplicable, the remainder shall remain in full force and effect.